Oualid Jouini

Laboratoire

Laboratoire Génie Industriel

Résumé

Professor, HDR, Laboratoire Génie Industriel, CentraleSupélec Research interests: - Service operations management with main applications to call centers and healthcare systems - Methodology: optimization, empirical analysis, stochastic modeling and applied probability

Publications (111)

Article dans une revue 01/01/2016

Outpatient Chemotherapy Planning: a Literature Review with Insights from a Case Study

Julie Stal-Le Cardinal , Guillaume Lame , Oualid Jouini , Julie Le Cardinal

Article dans une revue 01/01/2016

Existence of Nash equilibrium for chance-constrained games

Vikas Vikram Singh , Oualid Jouini

Article dans une revue 01/01/2016

Equivalent nonlinear complementarity problem for chance-constrained games

Vikas Vikram Singh , Oualid Jouini

Communication dans un congrès 01/01/2016

A Complementarity Problem Formulation for Chance-constraine Games

Vikas Vikram Singh , Oualid Jouini

Communication dans un congrès 01/12/2015

Scheduling problem in call centers with uncertain arrival rates forecasts: a distributionnaly robust approach

Mathilde Excoffier , Céline Gicquel , Oualid Jouini

Communication dans un congrès 21/10/2015

Service capacity pooling in M/G/1 service systems

Jing Peng , Yves Dallery , Zied Jemai , Oualid Jouini , Ziad Jemai

Article dans une revue 13/03/2015

On the effect of lifetime variability on the performance of inventory systems

Chaaben Kouki , Oualid Jouini

Communication dans un congrès 01/01/2015

Modeling and analysis of triage nurse ordering in emergency departments

Karim Ghanes , Mathias Wargon , Zied Jemai , Oualid Jouini , Ziad Jemai

Article dans une revue 01/01/2015

Modeling the merging capacity for two streams of product returns in remanufacturing systems

Mahdi Fathi , Farshid Zandi , Oualid Jouini

Article dans une revue 01/01/2015

Call Center Delay Announcement Using a Newsvendor-Like Performance Criterion

Zeynep Aksin , Fikri Karaesmen , M Salah Aguir , Yves Dallery , Oualid Jouini

Article dans une revue 01/01/2015

Simulation-based optimization of staffing levels in an emergency department

Karim Ghanes , Mathias Wargon , Zied Jemai , Agapitos Diakogiannis , Romain Hellmann , Valérie Thomas , Ger Koole , Oualid Jouini , Ziad Jemai

Article dans une revue 01/01/2015

A flexible architecture for call centers with skill-based routing

Benjamin Legros , Yves Dallery , Oualid Jouini

Communication dans un congrès 01/01/2015

A Heuristic for definition of shifts in an emergency department

Zied Jemai , K Ghanes , A Diakogiannis , O. Jouini , M Wargon , Ziad Jemai , Oualid Jouini

Communication dans un congrès 01/01/2015

Bi-matrix game with random payoffs

Vikas Vikram Singh , Oualid Jouini

Article dans une revue 01/01/2015

A linear algebraic approach for the computation of sums of Erlang random variables

Benjamin Legros , Oualid Jouini

Communication dans un congrès 01/01/2015

Analysis of Implementation of Care Coordination in a Multi-level Care Provider Organization: A Need for Systems Approaches

Tu Anh Duong , Julie Stal-Le Cardinal , Guillaume Lame , Marija Jankovic , Julie Le Cardinal , Oualid Jouini

Article dans une revue 01/01/2015

Adaptive threshold policies for multi-channel call centers

Benjamin Legros , Ger Koole , Oualid Jouini

Article dans une revue 01/01/2015

What are we waiting for? Factors influencing completion times in an academic and peripheral emergency department

I Vegting , N Alam , K Ghanes , F Mulder , M Vreeburg , T Biesheuvel , J van Bokhorst , P. Go , M.H.H. Kramer , Ger Koole , P. Nanayakkara , Oualid Jouini

Communication dans un congrès 10/12/2014

A comprehensive simulation modeling of an emergency department: A case study for simulation optimization of staffing levels